Refund Policy
Our Return and Refund Policy was last updated 01 August 2022
Thank you for shopping at tribeasani.com.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to TribeAsani
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to tribeasani.com, accessible from https://tribeasani.com
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your order within 24hrs without giving any reason for doing so.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By sending us an email: lumi@tribeasani.com
We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
Due to the unique nature of our products, all items are final sale.
However, we care about your satisfaction with our products. If you are not 100% satisfied with your purchase, please give us a chance to fix it.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: orders@tribeasani.com
